FAQs

How does your subscription work?

We offer a weekly and fortnightly flexible subscription so you never have to worry about forgetting to place your order. Once you have placed your order, you will be prompted to set up your dedicated account area. From here you can easily and securely manage your order, personal details, delivery address and payment information.

You can skip upcoming orders, pause your subscription, swap between boxes and cancel your subscription at any time. There is no commitment, no payment in advance and more importantly, no hassle! Through your account area, you can also add products to your order either as a once off, or as an ongoing order to your subscription. 

If you every have any questions about your subscription or are having trouble managing it, simply send us an email to info@harvestday.ie and we will be more than happy to help you in any way!

Where does your produce come from?

Our produce is proudly 100% Irish with no imports. We work with a variety of small-scale farmers across the country. You can view a current list of our farmers on the Our Farmers page. 

Can I customise my box?

The option to customise is not currently available but it will be very soon. We are working to ensure that you have the ability to create vegetable boxes tailored to you and your family's specific needs, exactly as you would when you visit the farmers market or your local farm gate. 

Where do you deliver?

We now deliver nationwide. Check out our full list of our delivery days and order schedules here

Is your produce organic?

Our produce is a mix of certified organic and naturally grown with no chemicals or sprays. We work with small-scale farmers who practice no-spray, chemical free, sustainable farming practices. This means our produce is naturally grown but not all of our farmers have chosen to apply for certification. 

What days do you deliver?

We deliver vegetable boxes every Monday, Thursday and Friday, depending on your delivery area. Our deliveries take place between 8am and 6pm. You will receive an SMS the day before your delivery with a 2 hour time window of when the box will arrive. You can see our delivery schedules by location here

What do I do with the empty boxes?

We operate a box return scheme for all customers in Dublin, Kildare and Wicklow. Please flat pack your box and leave it out for our delivery drivers on your next delivery. For all nationwide delivery customers, unfortunately DPD does not operate a box return scheme. Please recycle your box at home. 

Do I need to be there to take delivery of my box?

Our vegetable boxes are sealed so they can be left outside for a short period of time. If you are concerned about your box being left alone, please reach out to us with a preferred time window for delivery. If you are unable to be home for the delivery window, we will work with you to find the best way to deliver your box and ensure it is left in a secure location. 

What precautions are you taking with COVID-19?

We have developed a no-contact procedure for your vegetable box delivery. Our drivers will call to notify you when they are near your home and will ring your doorbell to alert you once they arrive for the delivery. We will place your vegetable box at your door or at the pre-defined delivery location and then step back two meters. We will not enter your house or apartment complex. When delivering to apartments, we kindly ask that you meet the delivery driver at the ground floor so our drivers avoid any unnecessary handling of access doors, elevators/lifts, etc.